Payment Policy

At Carryline, we aim to provide a secure, transparent, and reliable payment experience for all customers. This Payment Policy explains how payments are handled on our website, what customers can expect during checkout, and how we protect payment-related information. We believe that customers should feel confident when making a purchase, knowing that their financial information is processed responsibly and in accordance with industry standards.

By placing an order on Carryline, you agree to the terms outlined in this Payment Policy. We encourage customers to read this policy carefully before completing a purchase.

Accepted Payment Methods

Carryline accepts online payment methods that are clearly displayed during the checkout process. Available payment options may vary depending on location, currency, or technical availability. All accepted payment methods are processed through reputable third-party payment service providers to ensure secure and efficient transactions.

We do not accept payments outside of the methods shown on our website. Customers are advised not to send cash, checks, or direct transfers unless explicitly instructed through official Carryline communication.

Payment Process and Authorization

When a customer places an order, the selected payment method is authorized at checkout. This means that the payment provider verifies the availability of funds or credit before the order is confirmed. Once authorization is successful, the order enters processing.

In some cases, payments may be temporarily held or reviewed by the payment provider for security or verification purposes. This process helps prevent unauthorized transactions and protects both customers and the business.

Pricing Accuracy and Currency

All product prices on Carryline are displayed clearly on the website. Prices are shown in the applicable currency and include the cost of the product only, unless otherwise stated. Additional charges such as taxes, shipping fees, or duties, if applicable, are calculated and displayed during checkout before the customer completes the payment.

Carryline makes every effort to ensure pricing accuracy. In the rare event of a pricing error, we reserve the right to correct the error and notify the customer before proceeding with the order.

Payment Confirmation and Receipts

After a successful payment, customers receive an order confirmation email at the email address provided during checkout. This confirmation includes basic order details and serves as a receipt of the transaction. Customers are encouraged to review this information and contact us if any discrepancies are noticed.

If a payment fails or is declined, the order will not be processed. Customers may attempt the payment again using a different method or contact their payment provider for further assistance.

Failed, Declined, or Reversed Payments

Payments may fail or be declined for various reasons, including insufficient funds, incorrect payment details, or security restrictions imposed by the payment provider. Carryline does not control these decisions and cannot override payment provider policies.

If a payment is reversed, charged back, or disputed without prior communication, the associated order may be suspended or canceled until the issue is resolved. Customers are encouraged to contact us directly if they experience any payment-related issues so we can assist appropriately.

Refunds and Payment Adjustments

Refunds, when applicable, are processed according to our Return & Refund Policy. Approved refunds are issued back to the original payment method whenever possible. Processing times for refunds depend on the payment provider and may vary.

Carryline does not issue refunds through alternative methods unless required by law or agreed upon in exceptional circumstances. Customers are advised to review the Return & Refund Policy for full details regarding eligibility and timelines.

Payment Security and Data Protection

Protecting customer payment information is a top priority at Carryline. All transactions are processed through secure and encrypted payment gateways that comply with industry security standards. Carryline does not store complete credit or debit card information on its servers.

Payment data is handled only for the purpose of completing transactions and is protected against unauthorized access. Customers can shop with confidence knowing that their financial information is processed securely.

Fraud Prevention and Order Verification

To maintain a safe shopping environment, Carryline may perform additional verification checks on certain orders. This may include requesting confirmation of billing details or temporarily holding an order for review. These measures are taken to protect customers from unauthorized transactions and identity misuse.

If an order is flagged for verification, customers will be contacted using the information provided during checkout.

Changes to the Payment Policy

Carryline may update this Payment Policy from time to time to reflect changes in payment methods, legal requirements, or operational practices. Any updates will be published on this page and will apply to orders placed after the update. Customers are encouraged to review this policy periodically.

Contacting Us About Payment Questions

If you have questions or concerns related to payments, charges, or transaction security, you may contact Carryline for assistance. Our support team will review payment-related inquiries carefully and provide clear guidance based on our policies.

Business Details

Business Name: Carryline
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@carryline.shop
Business Address: 5818 Pecan Park, Hitchcock, TX 77563, United States